"Unable to execute service CHECKIN_NEW_SUB and function validateCheckinData" Exception when Creating a Document in OTM With Oracle WebCenter as the Content Management System

(Doc ID 2279266.1)

Last updated on JUNE 23, 2017

Applies to:

Oracle Transportation Management - Version 6.3.7 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When creating a document in OTM with a WebCenter content management system (external to OTM), the following error is observed:

ERROR
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EXPECTED BEHAVIOR
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It is expected to be able to create a document successfully in OTM with no issues

STEPS
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The issue can be reproduced with the following steps:

1. Transmit an XML inbound that contains a new document to be created. Alternatively create a document manually in OTM with WebCenter specified s the CMS.
2. The document creation fails with the above exception.

Cause

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