E-AS: Linux RedHat OS Patch '2.6.32-696.3.2.el6.x86_64 (with 9.2 glibc)' results in PSAPPSRV and PSPRCSRV exceptions (Doc ID 2281035.1)

Last updated on JULY 18, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Oracle Concurrent Processing - Version 12.2.4 to 12.2.4 [Release 12.2]
Linux x86-64

Symptoms

After applying Linux Operating Patch 2.6.32-696.3.2.el6.x86_64 (with 9.2 glibc) application server domain servers such as PSAPPSRV and PSPRCSRV are generating exceptions (crash).

The stack trace for these servers is unique, as seen in process_state, and look like:

 

Changes

 Linux OS patch applied to RedHat   2.6.32-696.3.2.el6.x86_64 (with 9.2 glibc).   Has also been seen with OS Patch '3.10.0-514.10.2.el7.x86_64

     Updated ca-certificates
    Update        2017.2.14-70.1.el7_3.noarch               @rhel-7-server-rpms
    Updated glibc
    Update        2.17-157.el7_3.4.x86_64                @rhel-7-server-rpms
    Updated glibc-common
    Update        2.17-157.el7_3.4.x86_64                  @rhel-7-server-rpms
    Updated glibc-devel
    Update        2.17-157.el7_3.4.x86_64                 @rhel-7-server-rpms
    Updated glibc-headers
    Update        2.17-157.el7_3.4.x86_64                 @rhel-7-server-rpms
    Updated kernel-headers
    Update        3.10.0-514.21.2.el7.x86_64              @rhel-7-server-rpms
    Updated kernel-tools
    Update        3.10.0-514.21.2.el7.x86_64             @rhel-7-server-rpms
    Updated kernel-tools-libs
    Update        3.10.0-514.21.2.el7.x86_64               @rhel-7-server-rpms
    Updated python-perf
    Update        3.10.0-514.21.2.el7.x86_64             @rhel-7-server-rpms
    Updated rpcbind
    Update        0.2.0-38.el7_3.1.x86_64               @rhel-7-server-rpms

Cause

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