E-AS: Linux RedHat OS Patch '2.6.32-696.3.2.el6.x86_64 (with 9.2 glibc)' results in PSAPPSRV and PSPRCSRV exceptions
(Doc ID 2281035.1)
Last updated on APRIL 19, 2023
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.53 and laterOracle Concurrent Processing - Version 12.2.4 to 12.2.4 [Release 12.2]
Linux x86-64
Symptoms
After applying Linux Operating Patch 2.6.32-696.3.2.el6.x86_64 (with 9.2 glibc) application server domain servers such as PSAPPSRV and PSPRCSRV are generating exceptions (crash).
The stack trace for these servers is unique, as seen in process_state, and look like:
Changes
Linux OS patch applied to RedHat 2.6.32-696.3.2.el6.x86_64 (with 9.2 glibc). Has also been seen with OS Patch '3.10.0-514.10.2.el7.x86_64
Updated ca-certificates
Update 2017.2.14-70.1.el7_3.noarch @rhel-7-server-rpms
Updated glibc
Update 2.17-157.el7_3.4.x86_64 @rhel-7-server-rpms
Updated glibc-common
Update 2.17-157.el7_3.4.x86_64 @rhel-7-server-rpms
Updated glibc-devel
Update 2.17-157.el7_3.4.x86_64 @rhel-7-server-rpms
Updated glibc-headers
Update 2.17-157.el7_3.4.x86_64 @rhel-7-server-rpms
Updated kernel-headers
Update 3.10.0-514.21.2.el7.x86_64 @rhel-7-server-rpms
Updated kernel-tools
Update 3.10.0-514.21.2.el7.x86_64 @rhel-7-server-rpms
Updated kernel-tools-libs
Update 3.10.0-514.21.2.el7.x86_64 @rhel-7-server-rpms
Updated python-perf
Update 3.10.0-514.21.2.el7.x86_64 @rhel-7-server-rpms
Updated rpcbind
Update 0.2.0-38.el7_3.1.x86_64 @rhel-7-server-rpms
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |