Total Tax Amount on the Order is different than that on the AR Invoice and the difference is due to rounding
(Doc ID 2281752.1)
Last updated on JULY 22, 2024
Applies to:
Oracle Order Management - Version 12.0 to 12.2.6 [Release 12.0 to 12.2]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Observed that the Sales order tax is not same as Invoice tax in Receivables
EXPECTED BEHAVIOR
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Expect the both Sales order tax and Invoice tax are in sync
STEPS
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The issue can be reproduced at will with the following steps:
1. Order management responsibility
2. open sales order form
create new order
Process the Order to close and invoice.
3. Found that the Sales order tax and Invoice tax not matching
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |