Total Tax Amount on the Order is different than that on the AR Invoice and the difference is due to rounding (Doc ID 2281752.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Order Management - Version 12.0 to 12.2.6 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

 ACTUAL BEHAVIOR
 ---------------
Observed that the Sales order tax is not same as Invoice tax in Receivables

EXPECTED BEHAVIOR
-----------------------
Expect the both Sales order tax and Invoice tax are in sync

 STEPS
 -----------------------
 The issue can be reproduced at will with the following steps:
 1. Order management responsibility
 2. open sales order form
 create new order
 Process the Order to close and invoice.
 3. Found that the Sales order tax and Invoice tax not matching

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms