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Service Contracts QA Check Performance Issue (Doc ID 2283121.1)

Last updated on MARCH 11, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

There is a performance issue in Service Contracts when running the QA Check.

Steps
1. Using a Service Contracts responsibility.
2. Open or create a Service Contract.
3. From the Actions menu select Check QA.
3. Find the process runs for around 15 minutes for the contract.

Changes

 The issue can be caused by applying certain patches.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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