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TransmissionReport Fails With 'Exception 000678 HTTP Failure' (Doc ID 2284955.1)

Last updated on DECEMBER 14, 2017

Applies to:

Oracle Transportation Management - Version 6.3.4 to 6.4.3 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms

Middleware (PI) sends an ActualShipment to OTM with the AckSpec segment. This should send the TransmissionReport back, but it does not get sent.

The following properties are set:

glog.integration.TransmissionReport.readResponse=true
glog.integration.TransmissionReport=YES (always receive the TransmissionReport when including an AckSpec element)

TransmissionReport fails with the following error when sending ActualShipment Transmission to OTM from Middleware (PI). The TransAck is going from OTM to Middleware (PI) normally but not the TransmissionReport.

Debug HTTP HttpPost to http://xxx.com:54700/HttpAdapter/HttpMessageServlet?interfaceNamespace=urn%3Adow-com%3Axi%3Adata%3Aotm%3A10&interface=OTMAcknowlegement_Response_IN_SYNC_MI&senderService=OTM_NEA_D&qos=EO - Response Code Received 401 transport - HTTP - 1
53:08.1 0 Error Exception 000678 HTTP Failure on http://xxx.com:54700/HttpAdapter/HttpMessageServlet?interfaceNamespace=urn%3Adow-com%3Axi%3Adata%3Aotm%3A10&interface=OTMAcknowlegement_Response_IN_SYNC_MI&senderService=OTM_NEA_D&qos=EO: 401

at sun.reflect.GeneratedConstructorAccessor1022.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
at glog.util.exception.GLException.factory(GLException.java:481)
at glog.util.exception.GLException.factory(GLException.java:457)
at glog.util.exception.GLException.factory(GLException.java:453)
at glog.util.exception.GLException.factory(GLException.java:449)
at glog.util.httppost.HttpPostEvent$Listener.doPost(HttpPostEvent.java:398)
at glog.util.httppost.HttpPostEvent$Listener.trigger(HttpPostEvent.java:245)
at glog.util.event.MemoryEventQueueRunnable.processEvent(MemoryEventQueueRunnable.java:145)
at glog.util.event.MemoryEventQueueRunnable.run(MemoryEventQueueRunnable.java:100)
at glog.util.event.EventThread.run(EventThread.java:86)
at java.lang.Thread.run(Thread.java:682)
transport - HTTP - 1
Debug Process Listener <glog.util.httppost.HttpPostEvent$Listener@229a7832> failure on <HTTPTransport: url=http://xxx.com:54700/HttpAdapter/HttpMessageServlet?interfaceNamespace=urn%3Adow-com%3Axi%3Adata%3Aotm%3A10&interface=OTMAcknowlegement_Response_IN_SYNC_MI&senderService=OTM_NEA_D&qos=EO, blocking=true>: transport - HTTP - 1

Cause

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