Form Personalization Not Visible Anymore (Doc ID 2288674.1)

Last updated on JULY 20, 2017

Applies to:

Oracle Shipping Execution - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

In the Shipping Transaction Window customers have a Form Personalization (FP) for orders that will be shipped directly to the End Customer. There are 2 FPs: EMR One Time Shipment and EMR One Time Shipment on Pick Release. Although the Form Personalizations are active, users are unable see them anymore, they are not visible. How can users see them again. I searched for them Help -> Diagnostics -> Custom Code -> Personalize and they don't appear.
 

Solution

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