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Form Personalization Not Visible Anymore (Doc ID 2288674.1)

Last updated on MARCH 01, 2024

Applies to:

Oracle Shipping Execution - Version 12.2.4 and later
Information in this document applies to any platform.


In the Shipping Transaction Window customers have a Form Personalization (FP) for orders that will be shipped directly to the End Customer. There are 2 FPs: XXX One Time Shipment and XXX One Time Shipment on Pick Release. Although the Form Personalizations are active, users are unable see them anymore, they are not visible. How can users see them again. I searched for them Help -> Diagnostics -> Custom Code -> Personalize and they don't appear.


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