PO Workflow Deferred and Stuck 'In Process' when 'PO: Workflow Processing Mode' is Set to Background or Null, whereas It Works Fine when Using Online Mode

(Doc ID 2288816.1)

Last updated on JULY 20, 2017

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set 'PO: Workflow Processing Mode' to Background or null.

2. Create PO and submit it for approval.

3. Then the PO will be stuck in "In Process" status.

4.Check the workflow activity, workflow always deferred and waiting for background engine to run.

5.Manually submit the 'Workflow Background Process" with below parameters:
  Item Type=PO Approval
  Maximum Threshold=100
  Process Deferred=Yes
  Process Timeout=yes

But it does not work.

6. Set 'PO: Workflow Processing Mode' to online, then it works fine, no deferred workflow happens.



Cause

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