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Assign Equipment Type Action Raises Agent Event Multiple Times (Doc ID 2290031.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.1 to 6.4.2 [Release 6.4]
Oracle Transportation Management - Version 6.1.0 to 6.4.3 [Release 6.1 to 6.4]
Information in this document applies to any platform.

Symptoms

When running the Assign Equipment Type action, the Agent Event of "SHIPMENT - ASSIGN EQUIPMENT TYPE TO" is raised twice.

Steps to replicate:

1. Create an Agent with Agent Event "SHIPMENT - ASSIGN EQUIPMENT TYPE TO"
2. When Buy Shipment is selected, then Actions Fleet Management -> Assign -> Equipment Type is selected the email is sent twice although the logs show it is triggered once

Cause

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In this Document
Symptoms
Cause
Solution
References


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