My Oracle Support Banner

Assign Equipment Type Action Raises Agent Event Multiple Times (Doc ID 2290031.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.1 to 6.4.2 [Release 6.4]
Oracle Transportation Management - Version 6.1.0 to 6.4.3 [Release 6.1 to 6.4]
Information in this document applies to any platform.

Symptoms

When running the Assign Equipment Type action, the Agent Event of "SHIPMENT - ASSIGN EQUIPMENT TYPE TO" is raised twice.

Steps to replicate:

1. Create an Agent with Agent Event "SHIPMENT - ASSIGN EQUIPMENT TYPE TO"
2. When Buy Shipment is selected, then Actions Fleet Management -> Assign -> Equipment Type is selected the email is sent twice although the logs show it is triggered once

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.