PO Approval Workflow Sends Multiple Notifications To Different Supplier Contacts

(Doc ID 2295719.1)

Last updated on AUGUST 11, 2017

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Purchase Order PO approval workflow (POAPPRV) sends multiple notifications to different Supplier contacts.

There are two Supplier contacts : UserA and UserB defined for the same supplier site.
A PO is created with Supplier site contact UserA.
Once the PO is approved, supplier contact UserB receives a notification as well.

 

Cause

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