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Outbound Integration from OTM is Failing Due to Added Namespace Prefix of "otm:" After 6.4.2 Upgrade (Doc ID 2296795.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.4.2 and later
Oracle Transportation Management Cloud Service - Version 6.4.2 and later
Information in this document applies to any platform.

Symptoms

Outbound integration from OTM to an external system is failing validation at the downstream server due to the "otm:" namespace prefix being added to every element in the raw XML.  This is only started happening upgrading OTM to version 6.4.2. 

For example, prior to the 6.4.2 upgrade a snippet of the XML was as follows:

 

Cause

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In this Document
Symptoms
Cause
Solution

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