No Balances Have Been Setup To Display. Contact Your System Administrator

(Doc ID 2296832.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.


On : 12.1.3 version,

Manager goes to approval a leave request, selects the 'View Entitlement Balance' and is given the following message:

No balances have been setup to display. Contact your System Administrator

Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1 Employee raised a leave request
2 Approval Notification goes to manager
3 Manager (Manager Self Service) logged in to the system and open the notification Received
4 Kept cursor on View Entitlement Balance Link.
5 Manager is not able to see the Balance and it is giving message “No balances have been setup to display. Contact your System Administrator”


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