Unprocessed orphan event for missing reconciled cash receipt history row
(Doc ID 2298013.1)
Last updated on FEBRUARY 01, 2023
Applies to:
Oracle Receivables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Subledger Period Close Exception report shows an unprocessed RECP_UPDATE event for a receipt which was reconciled in Cash Management, but the reconciliation row is missing from AR_CASH_RECEIPT_HISTORY_ALL table.
The issue can be reproduced at will with the following steps:
1. Responsibility: Receivables Manager
2. Navigation: Menu > View > Requests > Submit a New Request... > Single Request
3. Select from LOV > Subledger Period Close Exception report
4. [B] Submit
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |