My Oracle Support Banner

Unprocessed orphan event for missing reconciled cash receipt history row (Doc ID 2298013.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Subledger Period Close Exception report shows an unprocessed RECP_UPDATE event for a receipt which was reconciled in Cash Management, but the reconciliation row is missing from AR_CASH_RECEIPT_HISTORY_ALL table.


The issue can be reproduced at will with the following steps:
1. Responsibility: Receivables Manager
2. Navigation: Menu > View > Requests > Submit a New Request... > Single Request
3. Select from LOV > Subledger Period Close Exception report
4. [B] Submit


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.