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External Suppliers Receive Error When Trying To Access Oracle Learning Management Through The Dmz. (Doc ID 2301151.1)

Last updated on FEBRUARY 22, 2024

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.


On : 12.1 HRMS RUP9 version, Catalog Admin

External Learners receives error when trying to access Oracle Learning Management (OLM) through the DMZ.

Customer has a need for external suppliers to access OLM through the DMZ to take a course.

Customer already has a DMZ setup because they are using Oracle iRecruitment.

The error received below  usually occurs because the person record is not tied to their FND user account.


Error: The HR Person attached to your FND_USER does not have a valid workflow role. Please contact your System Administrator


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