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Error when Proxy User Clicks Return for Correction in Granted User's Worklist (Doc ID 2303118.1)

Last updated on SEPTEMBER 01, 2023

Applies to:

Oracle Self-Service Human Resources - Version 12.2.4 and later
Oracle User Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

In EBS release 12.2.4 Worklist Access was been replaced with the Manage Proxies functionality.

When clicking Return for Correction within a notification accessed by a Proxy user which was not granted both worklist and responsibility access the following error occurs:

You have insufficient privileges for the current operation. Please contact your System Administrator.

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1.  UserA grants access to their worklist for UserB (they do not grant responsibility access)

  2.  UserB access a notification from UserA's worklist
     
  3.  UserB clicks Return for Correction within the notification



Cause

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In this Document
Symptoms
Cause
Solution
References


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