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Invoice Approval Error If Approver Is Now An Ex-Employee (Doc ID 2308876.1)

Last updated on AUGUST 13, 2019

Applies to:

Oracle Approvals Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

EBS 12.2.5: AR invoice Approval getting error as below.

User XFD637 - was terminated and end date from system and was one of the EMEA GMT approver list hierarchy.
As the person was end dated and was removed from the list of approvers however, it seems the person is causing an error as an invalid approver.
Because of this many transaction in work flow will error without any approval.
How to remove the user who end dated form the list of approvers and please let us know any sync program for the same to remove the approver tables as well

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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