"Use Credential is not supported" Error for FTP File Upload

(Doc ID 2309823.1)

Last updated on SEPTEMBER 21, 2017

Applies to:

Oracle Transportation Management - Version 6.0.1 and later
Oracle Transportation Management Cloud Service - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

You would like to upload csv/excel files to an FTP Folder.  You've configured an External System with the required FTP parameters.

When you send the transmission to the External System you find this error in the logs:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms