"500 Internal Server Error" When Attempting to View Results in a Custom Screen Set (Doc ID 2312365.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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When clicking to view all results in a custom screen set, the following error is observed

ERROR
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STEPS
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The issue can be reproduced with the following steps:

1. Access a custom screen set from the menu
2. Perform a search in such a way where more than 1000 results can be retrieved (i.e. conduct an open search with no criteria).
3. Click on the All button from right top corner in the results page.
4. Click on one of the records in the results page to view.
5. The exception is observed.

Cause

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