"cause.Unknown Error" Exception Adding an Event to an Order Release with no Order Release Line ID

(Doc ID 2316684.1)

Last updated on OCTOBER 11, 2017

Applies to:

Oracle Transportation Management - Version 6.2.10 to 6.4.3 [Release 6.2 to 6.4]
Information in this document applies to any platform.


Event Added for Order Release without Order Release Line ID generates a transmission with incorrect .XML.


The issue can be reproduced at will with the following steps:
1. Select an Order Release;
2. Go to Actions -> Order Management -> Events -> Add Order Release Events
3. Select a Party, Status, Reason and Event Date/Time. On Order Release Line ID Leave the selection blank (just don't touch it).
4. An Error is received: cause.Unknown Error;
5. Navigate to Business Process Automation -> Integration -> Transmission Manager -> Filter by Status “FRESH”, click Search;
6. You will see the transmission triggered, in spite of the error that had been thrown.
7. Click on Raw XML for the transmission and you will see the following in the code:

Users do not have a correct message explaining if the Event went through or not.


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