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"cause.Unknown Error" Exception Adding an Event to an Order Release with no Order Release Line ID (Doc ID 2316684.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.2.10 to 6.4.3 [Release 6.2 to 6.4]
Information in this document applies to any platform.

Symptoms

Event Added for Order Release without Order Release Line ID generates a transmission with incorrect .XML.

The issue can be reproduced at will with the following steps:

1. Select an Order Release;
2. Go to Actions -> Order Management -> Events -> Add Order Release Events
3. Select a Party, Status, Reason and Event Date/Time. On Order Release Line ID Leave the selection blank (just don't touch it).
4. An Error is received: cause.Unknown Error
5. Navigate to Business Process Automation -> Integration -> Transmission Manager -> Filter by Status “FRESH”, click Search;
6. You will see the transmission triggered, in spite of the error that had been thrown.
7. Click on Raw XML for the transmission

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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