Duplicate Remarks Created for Order Release when Sending Release XML Inbound to Create Order

(Doc ID 2317608.1)

Last updated on OCTOBER 14, 2017

Applies to:

Oracle Transportation Management - Version 6.4.1 to 6.4.4 [Release 6.4]
Oracle Transportation Operational Planning - Version 6.4.1 to 6.4.4 [Release 6.4]
Information in this document applies to any platform.


Orders are created via integration. Although only one RemarkQualifierGid is specified in the Release XML, OTM is creating 2 identical remarks for the same Remark qualifier for the order release.

Note:  This issue is only seen when the ORDER - INSERT automation agent is active.

It is expected that only one Remark is created for the order release which would conform to the data contained in the XML sent to OTM.

The issue can be reproduced with the following steps:

1. Send a Release XML inbound to OTM. Ensure that a single remark is specified per RemarkQualifierGid.
2. The order will be created with a duplicate remark


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