Duplicate Remarks Created for Order Release when Sending Release XML Inbound to Create Order

(Doc ID 2317608.1)

Last updated on OCTOBER 14, 2017

Applies to:

Oracle Transportation Management - Version 6.4.1 to 6.4.4 [Release 6.4]
Oracle Transportation Operational Planning - Version 6.4.1 to 6.4.4 [Release 6.4]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Orders are created via integration. Although only one RemarkQualifierGid is specified in the Release XML, OTM is creating 2 identical remarks for the same Remark qualifier for the order release.

Note:  This issue is only seen when the ORDER - INSERT automation agent is active.



EXPECTED BEHAVIOR
-----------------------
It is expected that only one Remark is created for the order release which would conform to the data contained in the XML sent to OTM.

STEPS
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The issue can be reproduced with the following steps:

1. Send a Release XML inbound to OTM. Ensure that a single remark is specified per RemarkQualifierGid.
2. The order will be created with a duplicate remark

Cause

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