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ORA-06502 Error in Package ARP_ADDR_LABEL_PKG During Contract Creation (Doc ID 2319127.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Getting the following error while saving a Service Contract.

Error
ORA-06502: PL/SQL: numeric or value error: character string buffer too small
ORA-06512: at "APPS.ARP_ADDR_LABEL_PKG", line 528
ORA-06512: at "APPS.ARP_ADDR_LABEL_PKG", line 591
ORA-06512: at "APPS.ARP_ADDR_LABEL_PKG", line 2535
ORA-06512: at "APPS.ARP_ADDR_LABEL_PKG", line 2824
ORA-06512: at "APPS.ARP_ADDR_LABEL_PKG", line 2982

Steps
1. Create a new Service Contract for the customer account.
2. Trying to Save returns the reported error.

Cause

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In this Document
Symptoms
Cause
Solution


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