ORA-06502 Error in Package ARP_ADDR_LABEL_PKG During Contract Creation
(Doc ID 2319127.1)
Last updated on AUGUST 28, 2023
Applies to:
Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
Getting the following error while saving a Service Contract.
Error
ORA-06502: PL/SQL: numeric or value error: character string buffer too small
ORA-06512: at "APPS.ARP_ADDR_LABEL_PKG", line 528
ORA-06512: at "APPS.ARP_ADDR_LABEL_PKG", line 591
ORA-06512: at "APPS.ARP_ADDR_LABEL_PKG", line 2535
ORA-06512: at "APPS.ARP_ADDR_LABEL_PKG", line 2824
ORA-06512: at "APPS.ARP_ADDR_LABEL_PKG", line 2982
Steps
1. Create a new Service Contract for the customer account.
2. Trying to Save returns the reported error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |