EBS Login URL Delivers White Page and Generates ORA-00900 Error on SQL fnd_global.initialize[FND_INIT_SQL]

(Doc ID 2319713.1)

Last updated on OCTOBER 25, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, System Tuning Issue

When users trying to access E-business suite with URL, gets a blank page rather than EBS Login page . Application services restarted but issue continue.

When accessing E-business suite URL it should return login page

The issue can be reproduced at will with the following steps:
1. Access E business suite URL

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms