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Universal Work Queue Is Blank And Does Not Populate Any Nodes (Doc ID 2323173.1)

Last updated on OCTOBER 24, 2023

Applies to:

Oracle Universal Work Queue - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Universal Work Queue

When opening Collection Agent Responsibility move into Collectors Work Queue and see that the UWQ form is blank.
The details can be seen using the search screen and querying for the customer account.


Steps to Reproduce

1. Go to Collections > UWQ
2. Do not see any nodes or data in the grid.



Cause

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In this Document
Symptoms
Cause
Solution
References


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