SEND DOCUMENT CONTENT Not Working

(Doc ID 2325639.1)

Last updated on JANUARY 10, 2018

Applies to:

Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

When using an agent with the Action: SEND DOCUMENT CONTENT, the document is not printed.
When using the Manual Process - Send Document from Document without using agents, this is working fine.

The issue can be reproduced at will with the following steps:

1. Go to Shipment Management
2. Select the Shipment
3. Go to Actions, Operational Planning, PRINT LABEL

The document is not getting printed

Changes

 

Cause

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