Customer Information Is Missing In Enter Returns Page Of Depot Repair Returns Portal

(Doc ID 2328827.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle Depot Repair - Version 12.2.6 and later
Information in this document applies to any platform.

Goal

The Customer Information region is missing on the Enter Returns Page of Depot Repair Returns Portal.

Depot Repair Super User-->Depot Repair-->Returns Portal-->Click on Enter Returns. Customer Information is missing.

How can this be enabled?
 

Solution

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