Workflow Mailer Not Starting - Error Could not Instantiate GSMSvcComponentContainerStateMachine

(Doc ID 2329682.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Oracle Workflow - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Workflow, Workflow Mailer Outbound Processing issues

 

 



When attempting to start Workflow Mailer, the following error occurs:


oracle.apps.fnd.cp.gsm.GenCartCommException: ORA-01403: no data found

LOG_ID_UNKNOWN : oracle.apps.fnd.cp.gsc.Logger.Logger(String, int) : Logging to System.out until necessary parameters are retrieved for Logger to be properly started.
LOG_ID_UNKNOWN : oracle.apps.fnd.cp.gsm.GSMSvcComponentContainer.initializeStateMachine() : BEGIN
LOG_ID_UNKNOWN : oracle.apps.fnd.cp.gsc.SvcComponentContainer.getNewWorkflowContext() : BEGIN
Nov 12, 2017 10:37:59 AM oracle.ias.cache.CacheInternal logLifecycleEvent
INFO: JOC is initialized from oracle.apps.jtf.cache.IASCacheProvider.init
Could not start Service Component Container -> oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not instantiate GSMSvcComponentContainerStateMachine -> oracle.apps.fnd.cp.gsc.StateMachineException: Could not instantiate GenCartComm with cpid=21 -> oracle.apps.fnd.cp.gsm.GenCartCommException: ORA-01403: no data found
ORA-06512: at "APPS.FND_CP_GSM_IPC", line 539
ORA-06512: at line 1

oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not instantiate GSMSvcComponentContainerStateMachine -> oracle.apps.fnd.cp.gsc.StateMachineException: Could not instantiate GenCartComm with cpid=21 -> oracle.apps.fnd.cp.gsm.GenCartCommException: ORA-01403: no data found
ORA-06512: at "APPS.FND_CP_GSM_IPC", line 539
ORA-06512: at line 1

Cause

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