Cannot Assign Task To Resource Types Other Than Employee Resources. Error: FRM-41091: Cannot find LOV: invalid ID
(Doc ID 2331011.1)
Last updated on SEPTEMBER 14, 2023
Applies to:
Oracle Teleservice - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.6
When attempting to schedule a task to 'other resource' resource types the following errors are displayed.
ERROR
-----------------------
FRM-41091: Cannot find LOV: invalid ID
FRM-41828: LOV does not exist
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the Service request form and create a new Service request
2. Create a task in the task tab
3. Select assignee type = other resource
4. Error occurs.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |