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Rating Calls to SMC RATEWAREXL Fail If the Locations Have A 9 Digit Zip/Postal Code (Doc ID 2335494.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.4.2 and later
Information in this document applies to any platform.

Symptoms

Rating calls to SMC RATEWAREXL fail if the Locations have a 9 digit zip/postal code, since RATEWAREXL does not accept 9 digit zip code.
OTM is able to send out the 5 digit postal code when using External Rating Engine ID 'RATEWAREXL WITH CARRIER CONNECT'.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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