Rating Calls to SMC RATEWAREXL Fail If the Locations Have A 9 Digit Zip/Postal Code
(Doc ID 2335494.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.4.2 and laterInformation in this document applies to any platform.
Symptoms
Rating calls to SMC RATEWAREXL fail if the Locations have a 9 digit zip/postal code, since RATEWAREXL does not accept 9 digit zip code.
OTM is able to send out the 5 digit postal code when using External Rating Engine ID 'RATEWAREXL WITH CARRIER CONNECT'.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
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