DATAFIX : Order Line Stuck Awaiting shipping Even Though Delivery Detail Shipped Complately

(Doc ID 2336712.1)

Last updated on DECEMBER 07, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
Sales order line status stuck "AWAITING_SHIPPING" even though delivery detail already shipped and interface trip and stop completely.

Expected Behavior
Line status should be "Shipped" for sales order line when relevant delivery detail already shipped and interface trip and stop completely.

Steps to Reproduce

  1. Cannot reproduce at will

Changes

 

Cause

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