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Order Line Stuck Awaiting Shipping Status Even Though Delivery Detail Shipped Completely (Doc ID 2336712.1)

Last updated on SEPTEMBER 02, 2024

Applies to:

Oracle Order Management - Version 12.1.2 to 12.1.2 [Release 12.1]
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
Sales order line status stuck "AWAITING_SHIPPING" even though delivery detail is shipped and interface trip stop completed successfully.

Expected Behavior
Line status should be "Shipped" for sales order line when relevant delivery detail is already shipped and interface trip stop completes successfully.

Steps to Reproduce

  1. Cannot reproduce at will

Cause

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In this Document
Symptoms
Cause
Solution
References


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