GTM Transaction Status Does Not Match With It's Transaction Lines Status.
(Doc ID 2338415.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Global Trade Management - Version 6.4.2 and laterInformation in this document applies to any platform.
Symptoms
When a GTM Transaction is created, all the line statues are passed via an Automation agent but the header status are incorrect.
NOTE: The issue ONLY happens when using an agent. The UI action works fine.
Example:
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01. Create a GTM TRANSACTION LINE as follows.
Agent Type: GTM TRANSACTION LINE
Agent Event: GTM TRANSACTION LINE - CREATED: USER
Agent Action: EXECUTE COMPLIANCE SCREENING: XXX (XXX is the Compliance Rule Set Group ID)
02. Create a Trade Transaction with two Lines.
03. Screening will happen on the Transaction Lines and the will pass the screening and Lines status are set correctly. The Transaction status does not match with the lines status.
TS_SANCTION_COUNTRIES TS_SANCTION_COUNTRIES_NOT STARTED
TL_SANCTION_COUNTRIES TL_SANCTION_COUNTRIES_PASSED
TL_SANCTION_COUNTRIES TL_SANCTION_COUNTRIES_PASSED
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |