DATAFIX : Unable to Purge Records from WF_ITEM_ACTIVITY_STATUSES_H for Cancelled Sales Order Line

(Doc ID 2345227.1)

Last updated on JANUARY 10, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
There are millions of records in wf_item_activity_statuses_h which can not be purged for Item Type = "OEOL".
And after running "Purge Obsolete Workflow Runtime Data" and "Purge Order Management Workflow" but these data cannot be purged.

There are millions rows found using below SQL.

Expected Behavior
Want to delete wf_item_activity_statuses_h for Item Type = "OEOL"

Steps to Reproduce

  1. Cannot reproduce issue.

Changes

 

Cause

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