Unable To Print An AR Invoice In 12.2.5

(Doc ID 2346359.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Applications Framework - Version 12.2 and later
Oracle Receivables - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Transactions Related

ACTUAL BEHAVIOR
---------------
BPA icon when clicked from the transaction workbench displays the Invoice in the BPA template. When you print from this page - the document shows the user name in the upper right hand corner of the file.


EXPECTED BEHAVIOR
-----------------------
BPA icon - via the transaction workbench, customer is expecting the form/preview to display the same as 12.1.3 and be able to print from the preview of the inovice

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. transaction workbench - BPA Icon

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the BPA Icon to print invoices

Changes

 

Cause

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