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BPA Print Preview in Transactions Form Shows User Name / Application /Logo So Cannot be Printed From The Form (ARXTWMAI) (Doc ID 2346359.1)

Last updated on MARCH 07, 2019

Applies to:

Oracle Applications Framework - Version 12.2 and later
Oracle Receivables - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2 version, Transaction / BPA Related

ACTUAL BEHAVIOR
---------------
BPA icon (Interactive Preview) when clicked from the transaction workbench displays the Invoice in the BPA template. When you print from this page - the document shows the user name in the upper right hand corner of the file.

As well you may see Navigation and Company logo etc.


EXPECTED BEHAVIOR
-----------------------
BPA icon - via the transaction workbench, customer is expecting the form/preview to display the same as 12.1.3 and be able to print from the preview of the inovice

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. transaction workbench - BPA Icon (Interactive preview)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the BPA Icon to print invoices and send to customers.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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