The Request Set "W2 Puerto Rico" Completes In Error

(Doc ID 2347399.1)

Last updated on JANUARY 10, 2018

Applies to:

Oracle HRMS (US) - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.


On : 12.1 HRMS RUP10 version, in Production,

The request set "W2 Puerto Rico" does not complete successfully and errors

1) Program: Puerto Rico Employee W2 Report parameters
a) Reporting Year = "2017"
b) GRE Archived by Year End Pre-Process = "Your GRE for Puerto Rico"
2) Program: Puerto Rico W2 Register Report - No parameters needed
3) Program:Puerto Rico W2 Totals Report - No parameters needed
4) Program: Puerto Rico W2 Exceptions Report - No parameters needed

The set completed normally with outcome Error.
The outcome was determined by the final stage, W2 Puerto Rico.

The issue can be reproduced at will with the following steps:

1. Submit the request set W2 Puerto Rico
2. Observe that it errors

The issue has the following business impact:
Due to this issue, users cannot complete the W2 Puerto Rico request set


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