The Request Set "W2 Puerto Rico" Completes In Error
(Doc ID 2347399.1)
Last updated on NOVEMBER 06, 2023
Applies to:
Oracle HRMS (US) - Version 12.1 HRMS RUP10 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1 HRMS RUP10 version, in Production,
The request set "W2 Puerto Rico" does not complete successfully and errors
1) Program: Puerto Rico Employee W2 Report parameters
a) Reporting Year = "2017"
b) GRE Archived by Year End Pre-Process = "Your GRE for Puerto Rico"
2) Program: Puerto Rico W2 Register Report - No parameters needed
3) Program:Puerto Rico W2 Totals Report - No parameters needed
4) Program: Puerto Rico W2 Exceptions Report - No parameters needed
ERROR
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The set completed normally with outcome Error.
The outcome was determined by the final stage, W2 Puerto Rico.
STEPS
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The issue can be reproduced at will with the following steps:
1. Submit the request set W2 Puerto Rico
2. Observe that it errors
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the W2 Puerto Rico request set
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |