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The Request Set "W2 Puerto Rico" Completes In Error (Doc ID 2347399.1)

Last updated on JANUARY 10, 2018

Applies to:

Oracle HRMS (US) - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP10 version, in Production,

The request set "W2 Puerto Rico" does not complete successfully and errors


1) Program: Puerto Rico Employee W2 Report parameters
a) Reporting Year = "2017"
b) GRE Archived by Year End Pre-Process = "Your GRE for Puerto Rico"
2) Program: Puerto Rico W2 Register Report - No parameters needed
3) Program:Puerto Rico W2 Totals Report - No parameters needed
4) Program: Puerto Rico W2 Exceptions Report - No parameters needed

ERROR
-----------------------
The set completed normally with outcome Error.
The outcome was determined by the final stage, W2 Puerto Rico.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Submit the request set W2 Puerto Rico
2. Observe that it errors



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the W2 Puerto Rico request set

Cause

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In this Document
Symptoms
Cause
Solution
References


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