Account Details Screen Issue - Unnaplied Receipts With Status Remitted Doesn't Match

(Doc ID 2350810.1)

Last updated on JANUARY 19, 2018

Applies to:

Oracle Receivables - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Account Details Balance is incorrect when the Status in the Find Screen is left Blank and the Tools> Include Receipts at Risk checkbox is not checked. This is regardless of the value of the profile option AR: Include Receipts At Risk In Customer Balance

Cause

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