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R12:AP:Need To Prevent Cancellation of Payables Refund Invoice When Receivable Refund Unapply Fails (Doc ID 2351189.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle Payables - Version 12.1.0 to 12.2.7 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Payment request refund invoice allows to be cancelled in AP while the AR refund unapplication fails

STEPS
The issue can be reproduced at will with the following steps:
1. Create a AR Receipt
2. Create a Receipt Refund for the above receipt
3. Account the Receipt
4. Close all the AR periods.. none should be open (This is to make sure the refund unapplied fails to reproduce the issue, in such case the unapply procedure will return error status to AP)
5. Go to AP responsibility and Cancel the corresponding AP refund invoice
7. Check the Refund in AR is still applied and cannot be unapplied.This will cause data corruption

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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