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"Cannot Update the Order_Release_Accessorial Record. Domain_Name Must Be Set" Error When an Order Release Update Xml Received (Doc ID 2353130.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.4.2 to 6.4.3 [Release 6.4]
Information in this document applies to any platform.


The customer is having an issue where they receive an initial Order Release XML from an External System. The XML creates the Order fine. Then some aspect like the loading date is changed in the External system and an Order Modification is sent to OTM. The existing order is already planned to a shipment and the customer has an Order - Modify/Edit-Shipment Agent active so the order modification should update the order and the corresponding shipment but the Order Modification XML transmission always fails with:


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