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Depot Repair - Logistics: Service Activity Code List of Values (LOV) Contains No Entries - Unable to Create Lines FRM-41830 (Doc ID 2356105.1)

Last updated on DECEMBER 11, 2020

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When creating Logistics Lines in Depot Repair,  there are no Service Activity Codes available in the 'Service Activity' field.
Getting an error when trying to select Service Activities, which prevents users from creating Logistics lines.

Steps to Reproduce:

1. Open a Repair Order

2. Enter Service Request and Repair Order information. Choose Repair type, and save.

3. Go to Logistics tab, and try to enter a Logistics Line

Error:

. While creating lines manually        => FRM-41830: List of Values contains no entries.
. While creating lines automatically => Service activity selected for the logistics line is not defined for the item's billing type.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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