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Within HR and Compensation Workbench(CWB) Using Web ADI Receive Download Error: "Your document cannot be created" (Doc ID 2359036.1)

Last updated on MAY 29, 2023

Applies to:

Oracle Compensation Workbench - Version 12.2.4 and later
Information in this document applies to any platform.


When attempting to download data via Web ADI functionality the following occurs,



Your document cannot be created.

Please contact your support representative.


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Login into Compensation Workbench Administrators
2. Go to the task
3. Go to the options Download to spreadsheet
4. Click on it
5. Get the error message





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