DMZ: Forgot Password Link Fails With Error 'Message not found. Application: FND, Message Name: UMX_LOGIN_HELP_UNEXPECTED_ERROR'
(Doc ID 2359318.1)
Last updated on DECEMBER 08, 2022
Applies to:
Oracle User Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, SUPPORT
When attempting to use the Forgot Password Assistance Link
the following error occurs
ERROR
-----------------------
'Message not found. Application: FND, Message Name: UMX_LOGIN_HELP_UNEXPECTED_ERROR'
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click on Login Forgot Password Assistance Link
2. Same error happens for Forgot User Name option
Changes
DMZ is configured
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |