Cannot De-activate Rebuildable Asset Number - Asset Hierarchy Exists
(Doc ID 2366023.1)
Last updated on JULY 18, 2024
Applies to:
Oracle Enterprise Asset Management - Version 12.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to de-activate Rebuildable, the following error occurs.
ERROR
Asset Hierarchy exists for the Asset
STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Go to Find Rebuildable Serial Numbers.
3. Find Rebuildable Numbers.
4. Navigate Menu Tools / De-activate Asset Number.
5. Encounter the above error message.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |