Cannot De-activate Rebuildable Asset Number - Asset Hierarchy Exists

(Doc ID 2366023.1)

Last updated on APRIL 30, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to de-activate Rebuildable, the following error occurs.


ERROR

Asset Hierarchy exists for the Asset


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Go to Find Rebuildable Serial Numbers.
3. Find Rebuildable Numbers.
4. Navigate Menu Tools / De-activate Asset Number.
5. Encounter the above error message.

Changes

 

Cause

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