"Update Location's Lat/Long" Process Does Not Work For Postal Codes Longer Than 6 Characters (Doc ID 2372553.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

Unable to update location latitude and longitude when using a postal code that is seven characters or longer.

EXPECTED BEHAVIOR
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Ability to update locations latitude and longitude that has seven characters or longer postal code.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a eight character long postal code, RG12 8YD via Shipment Management -> Power Data-> Geography -> Postal Code Latitude/Longitude
2. Run process to update locations latitude and longitude with the eight character postal code created in step one by going to Shipment Management -> Process Management -> Update Location's Lat/Long

Based on location
Run now
Submit

3.The latitude and longitude are not populated.

Cause

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