Inventory Interface Fails With Cost Of Goods Sold Account Generation Error (Doc ID 237279.1)

Last updated on JULY 19, 2016

Applies to:

Oracle Order Management - Version 11.5.9 and later
Oracle Shipping Execution - Version 11.5.9 and later
Information in this document applies to any platform.
ConcurrentProgram:WSHINVIS - Inventory Interface - SRS

Symptoms

Sales Order will not interface to inventory 
Error msg in Interface Trip Stop Debug log file:

Cost Of Goods Sold Account Generation Failed with error 
Unable to get account


Customer is using a customized workflow

Log file shows:

Calling OE_FLEX_COGS_PUB.START_PROCESS to get the cogs account
no. of OE messages :1
Return Status from OE_FLEX_COGS_PUB.START_PROCESS is E
Concat_Segs is
Concat_IDs is
Concat_Descrs is
Cost Of Goods Sold Account Generation Failed with error:
Error msg: Cost Of Goods Sold Account Generation Failed with error:
ret_status:E account_id:1080
Unable to get account

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms