My Oracle Support Banner

R12: Incorrect and Unrelated File Attachments Added in Email Notification and Notification Worklist (Doc ID 2376168.1)

Last updated on MAY 23, 2018

Applies to:

Oracle Purchasing - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

R12: Incorrect and Unrelated File Attachments Added in Email Notification and Notification Worklist in "View Document Attachment"

Steps to Reproduce the issue :
-------------------------------

1. Create a purchase order then add attachments with these types i.e: 'short text ,long text and File'
2. Submit for approval
3. PO goes to next approver
4. Approver opens the notification and then click on "View Document Attachments"
5. Or approver receive email notification
6. Notification shows 4 attachments - 3 above attachments plus another attachment example 'Scan0009.tif' that is not related to the PO uploaded attachments

Note: The issue occurs only when uploading attachments with 'Short text' or 'Long text' type along with the 'File' type attachments ,Issue working fine if just uploading 'File' type attachments.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.