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In BWC Open Order Defaults To 'Delete' Rather Than 'Update' (Doc ID 2378727.1)

Last updated on MARCH 26, 2018

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Purchase Order

In BWC open order it sometimes defaults to 'Delete' rather than update

When a buyer goes into the BWC to get the 'Incomplete' PO to approve for the day, they select the first PO and approve it, then the Order headers screen comes back up and the screen is now in 'Delete' mode which requires that they change it back to 'Update'.


STEPS
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The issue can be reproduced at will with the following steps:
1. Oracle Purchasing
2. Buyer Work Center
3. Buyer select the 'Incomplete' PO to approve and approve it
4. The Order headers screen comes back up and the screen is now in 'Delete' mode which requires that user change it back to 'Update'.

BUSINESS IMPACT
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The issue has the following business impact:

The Order headers screen comes back up and the screen is now in 'Delete' mode which requires that user change it back to 'Update'.

Changes

 

Cause

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