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Agent Notifications And Mediator Servlet Not Working (Doc ID 2383226.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.3.7 to 6.3.7 [Release 6.3]
Information in this document applies to any platform.

Symptoms

On : 6.3.7 version, Business Process Automation-Prod

Agent notifications and Mediator servlet not working after applying CVE patches


This is regarding the Critical Patch Update for January 2018, while reviewing the patches; found that below patches needs to be installed for OTM v.6.3.7. After installing patches, Mediator servlet is not working and notify contact in agent is also not working.

Patch 24393218: FP 6.1.8-6.3.7.1:SHADOW BUG FOR 23192933
Patch 26642940: SHADOW BUG FOR 26567157
Patch 27076397: FP 6.2.11-6.3.7.1:SHADOW BUG FOR 26934598
Patch 21041522: SHADOW BUG FOR 20786659
Patch 21195342: SHADOW BUG FOR 20508732
Patch 27220148: SHADOW BUG FOR 26632752
Patch 27220367: SHADOW BUG FOR 26830154
Patch 27222081: SHADOW BUG FOR 27017013
Patch 22713259: THREAD PROPERTY CHANGE VIA PROPERTY SET REMOVING ALL THR
Patch 27226695: SHADOW BUG FOR 26957381
Patch 21385945: BP 6.4-6.3.4.1:FP 6.3.4.1.111-6.3.7.1:NOT ABLE TO CREATE ADA RULES IN 6.4 QA UN

Please note that last patch is for the fix provided in the one of the SR raised earlier when we noticed that Auto Assign Rules are not accessible.


Cause

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In this Document
Symptoms
Cause
Solution
References


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