GST : Ship From State not populated and tax rule not working

(Doc ID 2386236.1)

Last updated on APRIL 17, 2018

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GST Order Management

ACTUAL BEHAVIOR
-------------------------
The tax category is not getting defaulted to sales order as per rule setup. This causes tax calculation to not reflect the proper tax amount to be added to sales orders.

STEPS
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1) Navigate to India Local Order Management.
2) Query the sales order.
3) Navigate to Tools > India Tax Details to validate the default tax category

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, business cannot calculate the correct tax information for sales order. This may cause tax reporting discrepancy which may cause fines to be levied by the government.

Changes

 

Cause

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