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After SOT Using Multiple Worker Duplicate Confirmed Lines In AR_CASH_RECEIPT_HISTORY_ALL Table (Doc ID 2387031.1)

Last updated on FEBRUARY 16, 2019

Applies to:

Oracle Payments - Version 12.1.3 and later
Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

Submit Offline Transactions isn't properly dividing up Receipts to process between its workers. Reported an issue where two workers processed a receipt simultaneously and entered duplicate rows in AR_CASH_RECEIPT_HISTORY for the same receipt reversal transaction.

EXPECTED BEHAVIOR

SOT should pick distinct receipts



STEPS

The issue can be reproduced at will with the following steps:
1. Run SOT with multiple workers
2. Intermittently, same receipt processed simultaneously by 2 SOT workers.


Cause

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In this Document
Symptoms
Cause
Solution
References


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