After SOT Using Multiple Worker Duplicate Confirmed Lines In AR_CASH_RECEIPT_HISTORY_ALL Table
Last updated on JULY 19, 2018
Applies to:Oracle Payments - Version 12.1.3 and later
Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
Submit Offline Transactions isn't properly dividing up Receipts to process between its workers. Reported an issue where two workers processed a receipt simultaneously and entered duplicate rows in AR_CASH_RECEIPT_HISTORY for the same receipt reversal transaction.
SOT should pick distinct receipts
The issue can be reproduced at will with the following steps:
1. Run SOT with multiple workers
2. Intermittently, same receipt processed simultaneously by 2 SOT workers.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms