Lines Stuck In SHIPPED Status Even When Workflow Is Complete And Line Is Shipped And Interfaced (Doc ID 2388373.1)

Last updated on APRIL 29, 2024

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

ACTUAL BEHAVIOR

Order Lines Stuck in SHIPPED status even when lines are interfaced to AR, workflow completed, but lines are not closed.

EXPECTED BEHAVIOR

Expect lines to close when shipping is completed and lines data is interfaced to AR

STEPS

The issue is due to data corruption and cannot be reproduced at will

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In this Document

Symptoms

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