My Oracle Support Banner

Lines Stuck In AWAITING_FULFILLMENT/FULFILLED/SHIPPED Status Even Though Workflow Already Completed (Doc ID 2388373.1)

Last updated on APRIL 20, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Lines Stuck In AWAITING_FULFILLMENT/FULFILLED/SHIPPED Status Even Though shipping lines are interfaced, workflow completed, but lines not closed.


EXPECTED BEHAVIOR
-----------------------
Lines shall be closed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Data corruption issue

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.