Lines Stuck In SHIPPED Status Even When Workflow Is Complete And Line Is Shipped And Interfaced
(Doc ID 2388373.1)
Last updated on DECEMBER 10, 2024
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
Order Lines Stuck in SHIPPED status even when lines are interfaced to AR, workflow completed, but lines are not closed.
EXPECTED BEHAVIOR
Expect lines to close when shipping is completed and lines data is interfaced to AR
STEPS
The issue is due to data corruption and cannot be reproduced at will
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |