Lines Stuck In AWAITING_FULFILLMENT/FULFILLED/SHIPPED Status Even Though Workflow Already Completed

(Doc ID 2388373.1)

Last updated on APRIL 20, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Lines Stuck In AWAITING_FULFILLMENT/FULFILLED/SHIPPED Status Even Though shipping lines are interfaced, workflow completed, but lines not closed.


EXPECTED BEHAVIOR
-----------------------
Lines shall be closed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Data corruption issue

Cause

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