CS_SERVICEREQUEST_PUB.update_servicerequest Error On CS_SERVICEREQUEST_UTIL.contracts_cross_val
(Doc ID 2388573.1)
Last updated on AUGUST 28, 2023
Applies to:
Oracle Teleservice - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
Error in API cs_servicerequest_pub.update_servicerequest.
ERROR
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Type cannot be updated API Error (CS_SERVICEREQUEST_UTIL.contracts_cross_val): The contract is not valid. Please check the values for the following: service request type, inventory item, instance, account and install site.
STEPS
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1. Create anonymous block using API cs_servicerequest_pub.update_servicerequest.
2. Execute the script to receive stated error.
Cause
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In this Document
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Cause |
Solution |
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