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BEE Multiple Batches Created For The Same HR API Transaction Id (Doc ID 2390747.1)

Last updated on NOVEMBER 07, 2023

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP9 to 12.2 HRMS RUP11 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

 

ACTUAL BEHAVIOR
---------------
When accessing browser again (Ex: copying URL, creating new tab and pasting the URL in new tab) after unexpected behavior happens on Element Entries of SSHR, the new name has been created and then this would cause the same transaction id created.

EXPECTED BEHAVIOR
-----------------------
Even when accessing browser (Ex: creating new tab, copying URL and pasting the URL in new tab) again on Element Entries of SSHR, the new name should not been created to avoid the same transaction id created.



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1. Set up the system profile
    Responsibility: System Administrator
    (N) Profile -> System

    HR:Auto Batch Naming in Self Service set as Yes

  2. Use below
    Responsibility:Manager Self Service
    (N) Element Entries
     
  3.  Click the button "Create Batch"
  4. Auto-Create as below

    Name:XXXX-270896-12APR20-SS

  5. Click the button Next
  6. Unexpected behavior happens(white or blank page comes) and then copy the URL and then create another tab and past it.
  7. The new batch name has been created and this would cause the same transaction id created.

Cause

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In this Document
Symptoms
Cause
Solution
References


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