adcfgclone Fails on Apps Tier with Error : sqlplus: error while loading shared libraries: libclntsh.so.10.1: cannot open shared object file: No such file or directory

(Doc ID 2390797.1)

Last updated on MAY 03, 2018

Applies to:

Oracle Applications Manager - Version 12.2 to 12.2.7 [Release 12.2Cloud to 12.2]
Information in this document applies to any platform.

Symptoms

adcfgclone Fails on Apps Tier with below error which is reported in RCloneApplyAppstier_04200721.log

/u01/TEMP/app/fs1/EBSapps/10.1.2/bin/sqlplus: error while loading shared libraries: libsqlplus.so: cannot open shared object file: No such file or directory <<<<<<<
*******FATAL ERROR*******
PROGRAM : (/u01/xxx/app/fs1/xxx/appl/fnd/12.0.0/patch/115/bin/txkManageDBConnectionPool.pl)
TIME : Fri Apr 20 07:25:59 2018
FUNCTION: main::validateAppsSchemaCredentials [ Level 1 ]
ERRORMSG: Invalid APPS database user credentials. No updates Performed

/u01/TEMP/app/fs1/EBSapps/10.1.2/bin/sqlplus: error while loading shared libraries: libclntsh.so.10.1: cannot open shared object file: No such file or directory <<<<<
*******FATAL ERROR*******
PROGRAM : (/u01/xxx/app/fs1/xxx/appl/fnd/12.0.0/patch/115/bin/txkChkFormsLaunchMethod.pl)
TIME : Fri Apr 20 07:26:06 2018
FUNCTION: [ Level 1 ]
ERRORMSG: *******FATAL ERROR*******
PROGRAM : (/u01/xxx/app/fs1/xx/appl/fnd/12.0.0/patch/115/bin/txkChkFormsLaunchMethod.pl)
TIME : Fri Apr 20 07:26:06 2018
FUNCTION: main::validateAppsSchemaCredentials [ Level 1 ]
ERRORMSG: Invalid APPS database user credentials.

START: Executing /u01/xxx/app/fs1/inst/apps/xxxx/admin/install/txkWfClone.sh -nopromptmsg
txkWfClone.sh exited with status 127
ERROR: txkWfClone.sh execution failed, exit code 127

== 20APR2018_Logfiles\run\fmwT2PApply\CLONE2018-04-20_07-21-34_1451479129.log ==

/bin/chmod: cannot access '/u01/xx/app/fs1/FMW_Home/webtier//lib32/libagtsh.so.1.0': No such file or directory
/bin/chmod: cannot access '/u01/xxx/app/fs1/FMW_Home/webtier//lib32/libclntsh.so.11.1': No such file or directory

== 20APR2018_Logfiles\run\fmwT2PApply\CLONE2018-04-20_07-21-34_1451479129.error ==

WARNING : Apr 20, 2018 07:23:21 - WARNING - CLONE-20247 Not all file permission operations are successful.
WARNING : Apr 20, 2018 07:23:21 - CAUSE - CLONE-20247 Some files were missing from the Oracle Home /u01/xxx/app/fs1/FMW_Home/webtier/.
WARNING : Apr 20, 2018 07:23:21 - ACTION - CLONE-20247 Check the clone log file and permission restore log file /u01/xxx/app/fs1/inst/apps/xxx/admin/log/clone/run/fmwT2PApply/1524198199575_permissionApplyOuput.log for more details about the missing files.

== 1524198199575_permissionApplyOuput.log ==
/bin/chmod: cannot access '/u01/xxx/app/fs1/FMW_Home/webtier//lib32/libagtsh.so.1.0': No such file or directory
/bin/chmod: cannot access '/u01/xxx/app/fs1/FMW_Home/webtier//lib32/libclntsh.so.11.1': No such file or directory

 

$ sh /u01/xxx/fs1/inst/apps/xxxx/admin/install/txkWfClone.sh

txkWfClone.sh started at Sun Apr 22 14:48:28 +03 2018

The environment settings are as follows ...

ORACLE_HOME : /u01/xxx/fs1/xxx/10.1.2
ORACLE_SID :
TWO_TASK : CLONE
PATH : ------

Executable : /u01/TEST/fs1/EBSapps/10.1.2/bin/sqlplus

Enter the APPS username: apps

Enter the APPS password:
sqlplus: error while loading shared libraries: libclntsh.so.10.1: cannot open shared object file: No such file or directory
ERRORCODE = 127 ERRORCODE_END

Changes

Issue happens only on Oracle Linux 7 and Red Hat Enterprise Linux 7

Issue only when performing clone, There might other instance which are working fine.

 

Cause

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